Online Doctor Consultation
Talk to a licensed doctor online — no waiting room, no travel, often same-day appointments. This is the visit most patients start with when something doesn't feel right and they want a proper clinical conversation. How i
Doctor Care Online provides online doctor consultations across Europe for non-urgent care only — this website is not for medical emergencies. • If you have a medical emergency, call 112 immediately (Spain & EU). Do not use Doctor Care Online for urgent or life-threatening situations.
Doctor Care Online provides online doctor consultations across Europe for non-urgent care only — this website is not for medical emergencies. • If you have a medical emergency, call 112 immediately (Spain & EU). Do not use Doctor Care Online for urgent or life-threatening situations.
Doctor Care Online provides online doctor consultations across Europe for non-urgent care only — this website is not for medical emergencies. • If you have a medical emergency, call 112 immediately (Spain & EU). Do not use Doctor Care Online for urgent or life-threatening situations.
Doctor Care Online provides online doctor consultations across Europe for non-urgent care only — this website is not for medical emergencies. • If you have a medical emergency, call 112 immediately (Spain & EU). Do not use Doctor Care Online for urgent or life-threatening situations.
Licensed doctors · Médico online · Online-Arzt · Medico online · Europe
Online doctor consultation with licensed doctors in Spain, Italy, Germany, the United Kingdom, the Netherlands & Europe
Secure video visits — videoconsulta, telemedicina, Videosprechstunde and online GP care — with English-speaking and multilingual licensed clinicians. Online prescriptions, E-Rezept, ricetta elettronica, receta electrónica, sick notes, baja médica and Krankschreibung when clinically appropriate. Clear pricing before you confirm.
For non-urgent care only. If this is an emergency, call local emergency services immediately (for example 112).
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24/7 Online Doctor Consultations in Spain, Italy, the UK, Netherlands & Europe
Consult licensed doctors online anytime, anywhere. Get expert medical advice, diagnosis, treatment recommendations, online prescriptions and e-prescriptions.
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Instant Medication Orders, Sick Certificates & Medical Leave Letters
Request medication orders, sick certificates, and medical leave letters online through a secure digital process. Eligible requests are reviewed by licensed clinicians with fast document delivery.
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Our services
Online Doctor Services, On Your Schedule.
For patients across Europe — choose your service, see clear pricing, and book a licensed doctor online. English-speaking clinicians available.
Online Doctor Consultation
Talk to a licensed doctor online — no waiting room, no travel, often same-day appointments. This is the visit most patients start with when something doesn't feel right and they want a proper clinical conversation.
How it works:
- Choose a service and book your online doctor appointment
- Complete a short, secure intake form describing your symptoms
- Join a licensed doctor on encrypted video
- Leave with written advice, a diagnosis, and clear next steps
- Get a prescription or referral, only when clinically appropriate
What we commonly treat:
- Colds, flu, and common respiratory infections
- Skin conditions, rashes, and minor irritations — see our online dermatologist service
- Digestive complaints and general symptoms
- Ongoing medication reviews — see prescription renewal & e-prescription
- Follow-ups after a previous diagnosis
- Stress, anxiety, and low-mood concerns — see mental health online doctor
- Women's and men's health concerns — women's health · men's health
- Child health reviews — online pediatrician
- Work or study documentation — see sick note & medical certificate
Why patients choose Doctor Care Online:
- Licensed, verified doctors — accountable for every consultation
- English-speaking and multilingual clinicians available
- Transparent pricing shown before you confirm payment — see offers and packages
- GDPR-compliant, encrypted video platform
- Honest redirection to in-person or emergency care when video isn't enough
- Available across Spain, Italy, Germany, UK, Netherlands and wider Europe
Not sure which consultation fits your situation? Browse quick services or check our FAQs . Prefer to see who you'll be speaking with first? Meet our licensed doctors .
This service is for non-urgent care only. If you have chest pain, difficulty breathing, signs of a stroke, or heavy bleeding, call 112 (EU) immediately — do not wait for an online appointment.
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Online GP Consultation
Not every health concern needs a specialist or an emergency room — most of the time, what you actually need is a GP who'll listen properly and tell you what to do next. That's the gap this fills. If you want the fuller picture of how any of our virtual visits work, our guide on online doctor consultations across Europe is a good place to start; for this service specifically, we've also written a dedicated online GP appointment guide.
You describe what's going on, a licensed doctor asks the follow-up questions a good GP would ask in person, and you walk away with something written down — not just verbal advice you'll half-remember by tomorrow.
This works well when:
Your usual doctor's next available slot is weeks out and your issue can't really wait that long — many patients specifically look for a same-day online doctor or check 24/7 telemedicine availability for exactly this reason. You're new to an area and haven't registered with a local GP yet — our guide for expats and tourists using online doctors in Europe covers this well. You just want a second read on something before deciding whether it's worth a clinic visit at all — more on that in talking to a doctor online.
It doesn't replace the GP who knows your full history. If you're managing something long-term, that relationship still matters, and we'll tell you so rather than pretend a fifteen-minute call can substitute for it.
Common reasons patients book this:
- A symptom that's annoying but not improving on its own
- Questions about a medication you're already on — see prescription renewal & e-prescription
- Needing documentation — see sick note & medical certificate
- Wanting a second opinion before an in-person appointment
- General health questions that don't need a specialist — for those, general practitioner online gives a broader overview
Doctors here are licensed and will redirect you honestly — to your local GP, a specialist, or urgent care — whenever video genuinely isn't the right tool for the job. If a specialist angle turns out to be more relevant, we also offer mental health, dermatology, women's health, men's health, and pediatric consultations.
Pricing is shown clearly before you pay — check offers and packages if you want to compare against other services first, like the broader online doctor consultation , or read about private online doctor options across Europe . Not sure this is the right service for you? Browse quick services to find a better match, or see the full countries we cover if you're traveling. Curious who you'd actually be speaking to? Browse doctor profiles — every one is verified, which is worth understanding more about via our guide on choosing a licensed online doctor . Still deciding? The FAQs cover most common questions, or contact us directly.
This is for non-urgent concerns only. Chest pain, breathing difficulty, sudden weakness, or heavy bleeding — those need 112 (EU) and in-person care, not a booking here.
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Prescription Renewal & E-Prescription
Running low on a medication you've been taking for months, maybe years? You shouldn't need a full appointment just to keep something working that's already working. For the fuller picture of how e-prescriptions actually function across borders, our guide on prescription renewal and e-prescriptions is worth a read before you book.
That's what this service is actually for. A licensed doctor looks at what you're currently taking — the dose, how you're responding to it, anything that's changed — before deciding whether to continue it. Nothing gets renewed automatically. If it still looks safe and appropriate, you'll have an e-prescription within minutes, sent to a pharmacy near you.
A few things worth knowing before you book:
Controlled and high-risk medications aren't handled here — those still need an in-person visit, and we'll say so upfront rather than waste your time. New medications you've never taken before also fall outside this pathway; renewal assumes there's already a track record to review. If what you actually need is a fresh assessment rather than a renewal, the broader online doctor consultation or online GP consultation is the best starting point.
Country-specific rules matter here too. If you're in Spain, our breakdown of electronic prescription explains how the electronic system works there. In Italy, see ricetta elettronica . In Germany, the equivalent is covered in E-Rezept online .
A quick look at what's covered:
- Blood pressure and heart medication
- Contraception and hormonal treatments — see also women's health
- Thyroid medication
- Long-term maintenance drugs for stable, diagnosed conditions
What happens after:
Your local pharmacy dispenses under the usual rules for your country — nothing changes there. If the medication isn't working the way it should, or side effects show up, that's a reason to book a proper review rather than another quick renewal — through online GP consultation or, if it's mental-health related medication, our mental health online doctor service.Bring what you have — a photo of the box, the name and dose, or a previous prescription. The more the doctor can see, the faster the review goes. Want to check pricing before booking? It's listed clearly on offers and packages — no surprises at checkout. If you're unsure whether your medication qualifies for renewal, our FAQs cover the common cases, or you can browse doctor profiles to see who's available and where they're licensed to practice — explained further in choosing a licensed online doctor .
Traveling and need this in a different country? Check countries we cover or the general guide to private online doctors across Europe .
This isn't for new symptoms or anything urgent. If something feels seriously wrong — chest pain, breathing trouble, sudden weakness — call 112 (EU) rather than booking here.
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Sick Note & Medical Certificate
Doctor Care Online — documentation that still requires a clinician to agree it's warranted.
- Assessment first, certificate second — never issued without a real consultation
- Work or study documentation when clinically justified
- Spain: medical leave / medical certificate language used only when supported by the assessment
- Same-day and next-day slots, including evenings and weekends
- English-speaking, licensed doctors across Spain, Italy, Germany, UK & Netherlands
Not sold as a product — every certificate follows a genuine video review.
Sick Note & Medical Certificate — Online, Same Day, From a Licensed Doctor
Getting a sick note usually means one of two frustrating options: sit in a packed waiting room for something you already know needs a day or two off, or push through work while unwell because you can't get a same-day appointment. Doctor Care Online gives you a third option — a proper video consultation with a licensed doctor who can issue a medical certificate, sick note, or Krankschreibung the same day, when your condition genuinely supports it.
This isn't a certificate mill. Every request goes through a real clinical assessment first. If your doctor doesn't think a certificate is medically justified, they'll tell you honestly — and explain what to do instead. That's a deliberate choice, not a limitation: employers, universities, and HR departments accept our documentation precisely because it's backed by an actual consultation, not a form you fill in and pay for.
How It Works
- Book a slot on our appointment page — same-day and next-day slots are usually available, including evenings and weekends.
- Complete a short intake , describing your symptoms and how long you've been affected.
- Join your video consultation with a licensed doctor from our team of clinicians .
- Receive your documentation — a sick note, medical certificate, or country-specific equivalent — only if the assessment supports it, along with written recovery advice.
What We Can Issue
Depending on your country and your assessment, your doctor may provide:
- A general medical certificate or sick note for work or study
- Medical leave or medical certificate documentation for Spain
- Krankschreibung / Arbeitsunfähigkeitsbescheinigung for Germany, including guidance on telefonische Krankschreibung and online Krankschreibung processes
- Malattia certificate for Italy
Requirements differ by country and by employer, so it's worth checking your organization's specific policy before booking. Our doctors will let you know if your case needs to go through your local GP or official channels instead — for example, some employers or long-term leave situations require certification through your registered national healthcare system rather than a private consultation.
Who This Is For
This service works well if you:
- Have common, non-urgent symptoms (cold, flu, migraine, minor injury, gastro upset) that genuinely stop you working or studying
- Can't get a same-day appointment with your usual GP
- Need documentation quickly, in English or your preferred language
- Are traveling or living abroad without a registered local doctor
If you're also managing an ongoing prescription alongside your time off, you can book a prescription renewal in the same visit or as a follow-up. For everyday symptoms that don't need a certificate, our Online GP Consultation covers general primary-care advice.
What This Service Doesn't Cover
To keep our certificates meaningful — and legally sound — there are limits:
- No certificates without a consultation. We won't issue documentation based on a form alone.
- No back-dated certificates without clinical justification.
- Not a substitute for long-term disability, chronic illness management, or occupational health assessments , which usually need to go through your registered local doctor.
- Not for medical emergencies. If you're experiencing chest pain, difficulty breathing, severe bleeding, signs of stroke, or any life-threatening symptoms, call 112 (EU) or your local emergency number immediately — do not wait for an online appointment.
Pricing
Sick Note & Medical Certificate consultations start at €35 , with the exact price shown before you confirm payment — no hidden fees. See our full offers and packages for current pricing across all services.
Why Patients Trust Our Certificates
Every consultation is carried out by a licensed physician , registered to practice in the relevant country, following the same clinical standards as an in-person visit. We'd rather decline a certificate than issue one that isn't warranted — that policy is exactly why our documentation holds up with employers and institutions. You can read more about how we vet and license our doctors on our About Us page, or browse doctor profiles directly.
Frequently Asked Questions
Can I get a sick note without seeing a doctor first?
No. A licensed doctor must assess you by video before any certificate is issued. This protects both you and the validity of the document.Will my employer accept an online sick note?
Most employers across Europe accept documentation from a licensed doctor, but requirements vary by country and company policy. Check with your HR department if you're unsure before booking.How fast can I get an appointment?
Same-day and next-day slots are usually available, including evenings and weekends. Availability is shown when you book online .Do you issue medical leave or Krankschreibung specifically?
Yes, where clinically appropriate and where our doctors are licensed to do so in your country. Read our detailed guides: Medical Leave Online Explained and Krankschreibung Online in Germany .What if I need documentation for more than a few days?
Longer absences may require review through your local registered doctor or occupational health service, depending on your country's regulations. Your doctor will advise you during the consultation.For more general questions about how our platform works, visit our FAQs page , or explore country-specific information under Countries .
Book your Sick Note & Medical Certificate consultation now → /book-appointment/sick-note-medical-certificate
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Mental Health Online Doctor
Sometimes, you just need someone to talk to
Not every difficult day means you need emergency care. But if stress, anxiety, poor sleep or low mood has started affecting your everyday life, talking to a doctor can be a useful first step.
With DoctorCareOnline, you can speak with a licensed doctor through a private online consultation without traveling to a clinic or sitting in a waiting room. You can explain what's been happening in your own words, ask questions and get clear medical guidance about what to do next.
This service is designed for non-urgent mental health concerns . Your doctor will listen to your concerns, ask questions about your symptoms and consider whether online care is suitable for you.
What can you talk to a doctor about?
You don't need to know exactly what's wrong before booking an appointment.
You might want to talk to a doctor if you've been:
Feeling stressed or overwhelmed for longer than usual
Worrying frequently or finding it difficult to switch off
Having trouble falling asleep or staying asleep
Experiencing ongoing low mood
Finding it difficult to concentrate on work, study or everyday tasks
Struggling to cope with changes or difficult situations
Unsure whether changes in your mood or sleep need medical attention
Looking for advice about an existing mental health concern
Everyone's situation is different. A consultation gives you an opportunity to explain what's happening rather than trying to work everything out from an online search.
What happens during the consultation?
An online mental health appointment is still a medical consultation. You will have time to explain your concerns and answer questions from the doctor.
Before your appointment, you may be asked to provide some basic information about why you're seeking help. During the consultation, the doctor may ask about your symptoms, how long you've been experiencing them, your sleep, daily activities and anything else relevant to your situation.
From there, the doctor will explain their assessment and discuss appropriate next steps.
Depending on your circumstances, this may include practical advice, follow-up care, discussion of treatment options where appropriate, or a recommendation to see another healthcare professional in person.
The goal isn't simply to give you an answer and end the call. It's to help you understand what may be happening and what your next step should be.
Why choose an online mental health doctor?
For some people, getting to a clinic is the hardest part.
You may be traveling, living away from your usual doctor, have a busy schedule, or simply feel more comfortable talking about personal concerns from a familiar private space.
An online consultation can remove some of those practical barriers.
You can attend your appointment from your phone, tablet or computer, provided you have a reliable internet connection and a private place to talk.
DoctorCareOnline consultations are provided by licensed doctors, with English-speaking clinicians available where listed.
If you'd like to see who is available before booking, you can meet our doctors .
Is online mental health care right for me?
Online care can be useful for many non-crisis concerns , particularly when your situation can be assessed through conversation and does not require a physical examination.
However, online healthcare isn't the right option for every situation.
Your doctor may recommend an in-person assessment or another service if they believe you need care that cannot safely be provided online.
That's an important part of responsible online healthcare: knowing when a patient needs more than a video consultation.
What if I'm not sure whether I need help?
You don't have to wait until things become overwhelming before speaking with a healthcare professional.
If something has changed in your mood, sleep, stress levels or ability to manage everyday life and you're concerned about it, a consultation can help you understand whether it needs further attention.
You can also read our mental health online doctor guide for more information before deciding whether an online consultation is suitable for you.
Your privacy matters
Mental health conversations can be deeply personal. You should be able to discuss your concerns without feeling judged or rushed.
DoctorCareOnline provides secure online consultations and handles patient information in accordance with applicable privacy and data-protection requirements.
For more information about how consultations work, what to expect and common questions, visit our FAQs .
When online care is not enough
This service is not for mental health emergencies or crisis situations .
If you are in immediate danger, believe you may harm yourself or someone else, or cannot keep yourself safe, don't wait for an online appointment. Contact your local emergency service or go to the nearest emergency department immediately.
If you're unsure what type of medical appointment you need, you can also contact us before booking.
Ready to speak with a doctor?
You don't need to have the perfect words to explain how you're feeling.
Start by telling the doctor what you have changed, what you're finding difficult and how it is affecting your day-to-day life. They can ask the questions from there.
If you have a non-urgent mental health concern and would like to speak with a licensed doctor, you can book an online appointment .
DoctorCareOnline provides medical consultations for non-urgent concerns. An online consultation does not replace emergency care or every form of in-person mental health assessment.
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Online Dermatologist & Skin Doctor
Your skin can change quickly, and it is not always easy to know what is causing a rash, irritation, acne or another skin problem. An online dermatologist consultation gives you a convenient way to discuss your symptoms with a doctor without having to travel to a clinic.
During your consultation, you can explain what you have noticed, how long it has been there and whether anything makes it better or worse. If appropriate, you may also be able to share clear photos of the affected area to help the doctor understand what you are experiencing.
Your doctor can assess your concerns, explain possible causes and advise you on appropriate next steps. If your symptoms need an in-person examination or specialist assessment, they can also let you know when face-to-face care is more suitable.
Not sure what's happening with your skin?
A new rash, stubborn acne, unexplained itching or irritated skin can be frustrating — especially when you don't know whether it will clear up on its own.
You don't always need to visit a clinic just to start a conversation about a skin concern. With an online dermatologist consultation , you can speak with a doctor from home and discuss what you've noticed.
Whether your skin problem appeared recently or has been bothering you for a while, an online consultation can be a convenient first step.
What skin problems can you discuss online?
Depending on your symptoms and the information available during your consultation, a doctor may be able to help you understand concerns such as:
Acne and breakouts
Skin rashes
Itchy or irritated skin
Eczema-type symptoms
Dry or flaky skin
Redness and inflammation
Minor skin infections
Changes in moles or other skin marks
Hair or scalp concerns
Other common non-urgent skin problems
Not every skin condition can be assessed safely online. Your doctor will consider your symptoms and let you know if an in-person examination or further assessment is needed.
What happens during an online dermatology consultation?
You don't need to prepare a complicated medical history.
Start by telling the doctor what you've noticed. They may ask:
When did the problem start?
Has it changed or spread?
Is it painful, itchy or irritated?
Have you tried anything for it already?
Have you experienced something similar before?
Are there any other symptoms?
If relevant, you may be asked to provide clear photographs of the affected skin. Good lighting and a clear, focused image can make it easier for the doctor to understand what you're describing.
The doctor will then discuss their assessment with you and explain the next appropriate steps.
Can an online dermatologist prescribe treatment?
If medication or another treatment may be appropriate, the doctor will make that decision based on your individual situation and applicable clinical requirements.
A prescription is not guaranteed simply because you request one. The priority is making sure any recommended treatment is appropriate and safe for you.
When should you see a doctor in person?
Online care is useful for many non-urgent concerns, but it has limitations.
An in-person assessment may be more appropriate when a skin problem requires physical examination, testing, a procedure, a biopsy or specialist investigation.
Seek urgent medical help if you have a serious or rapidly worsening reaction, severe swelling, difficulty breathing, extensive blistering or other symptoms that could indicate an emergency.
For emergencies, do not wait for an online consultation — contact your local emergency service.
Why choose an online skin doctor?
Convenient from home
Discuss your skin concern without traveling to a clinic or rearranging your entire day.
A private conversation
You can talk about your symptoms in a familiar environment and explain what's been worrying you.
Helpful when you're unsure what to do next
Sometimes the hardest part is knowing whether a skin problem needs medical attention. A consultation can help you understand the next step.
Clear, personalized guidance
Your doctor can listen to your concerns, ask relevant questions and explain what you should do next based on your situation.
Worried about sending a photo?
That's completely understandable.
If a photograph is requested, only share an image that is relevant to your query and follow the platform's instructions for uploading it securely. You should never send unnecessary personal information with a medical image.
A photograph can provide useful visual information, but it does not replace a physical examination when one is medically necessary.
Your skin concern deserves proper attention
You don't have to spend hours searching online and trying to work out whether every symptom means something serious.
If you have a non-urgent skin concern and would like professional guidance, you can book an online doctor consultation and discuss your symptoms with a doctor.
You can also meet our doctors or visit our FAQs if you want to understand more about how online consultations work.
For additional information about online dermatology, you can read our skin and dermatology guidance .
Important: Online consultations are intended for non-emergency concerns. If you believe you are experiencing a medical emergency, seek urgent medical care rather than waiting for an online appointment.
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Women's Health Online Doctor
Women's health concerns can be personal, uncomfortable or simply difficult to fit into a busy schedule. Whether you have questions about contraception, period changes, common infections or another non-urgent concern, an online consultation gives you a private space to talk things through with a licensed doctor.
You can explain what has been happening in your own words, ask questions and discuss your symptoms without traveling to a clinic or sitting in a waiting room. Your doctor will listen, ask relevant questions and assess whether your concern can be safely managed online. Depending on your situation, they may provide medical guidance, discuss appropriate treatment options or recommend an in-person examination or specialist care.
This service is for non-urgent concerns and is not a substitute for emergency care.
Some health concerns are easier to talk about in private
Women's health concerns can be personal, uncomfortable or simply difficult to fit around a busy schedule. Maybe your period has changed, you're dealing with unusual irritation, you have questions about contraception, or something just doesn't feel right.
You don't need to know exactly what's wrong before speaking with a doctor.
With DoctorCareOnline, you can book an online doctor appointment and discuss a non-urgent women's health concern privately from the comfort of home.
Your doctor will listen to what you've been experiencing, ask relevant questions and explain the next appropriate step. If your situation needs an examination, testing or specialist care, you'll be advised when an in-person appointment is more appropriate.
What can you discuss with an online women's health doctor?
Every person's situation is different. Depending on your symptoms and medical history, you may want to discuss:
Period or menstrual changes
Contraception and family planning questions
Vaginal irritation or discomfort
Symptoms of thrush or other common infections
Possible urinary tract infection symptoms
Cycle-related symptoms
General sexual and reproductive health concerns
Follow-up questions about an existing condition
Other non-urgent women's health concerns
If you're unsure which service is right for your symptoms, you can also explore our online doctor services before booking.
What happens during the consultation?
You don't need to arrive with a diagnosis or know the medical terminology.
Simply explain what you've noticed and how you're feeling.
Your doctor may ask:
When did your symptoms begin?
Have they changed or become worse?
Are you experiencing pain, itching, bleeding or other symptoms?
Have you experienced something similar before?
Have you tried anything to help?
Are you currently taking any medicines?
Is there anything in your medical history that may be relevant?
The doctor will review the information you provide and discuss what may be appropriate based on your individual circumstances.
If you need to arrange an appointment, you can book your consultation online and select the available service and doctor.
Can an online doctor prescribe treatment?
In some situations, medication may be clinically appropriate following your consultation.
However, a prescription is not guaranteed . Your doctor will first assess your symptoms, medical history and individual circumstances before deciding whether medication is suitable.
Where appropriate, online prescriptions may be available through the relevant country pathway. Requirements can vary depending on where you are located.
If you are specifically looking for information about prescriptions, you can learn more about our online prescription and e-prescription service .
Controlled or restricted medicines are not prescribed online through the platform.
What if I need a different type of doctor?
Sometimes a women's health concern overlaps with another area of healthcare.
For example, you may want to start with a general practitioner online if you're unsure what is causing your symptoms.
You can also meet our online doctors and review the available clinicians before choosing an appointment.
If your concern is related to mental well-being, anxiety, stress or low mood, our mental health online doctor service may be more appropriate.
For children or teenagers, parents can explore our online pediatrician service .
A private way to start the conversation
Women's health is personal. You should be able to explain what's happening without feeling rushed or embarrassed.
An online consultation lets you speak with a doctor from a private place where you feel comfortable. You can take your time explaining your symptoms and ask questions that you may find difficult to discuss in a busy waiting room.
DoctorCareOnline provides consultations with licensed doctors, with English-speaking and multilingual clinicians available where listed.
If you want to understand more about how online consultations work, visit our FAQs .
What if I'm traveling or living abroad?
Healthcare can become more complicated when you're away from home.
If you're living, traveling or working in Europe, you may prefer to speak with a doctor in English rather than trying to explain personal symptoms in a language you're not comfortable using.
DoctorCareOnline provides online doctor services across countries including Spain , Italy , Germany , the United Kingdom and the Netherlands , subject to the doctors and services available in each location.
You can browse doctors to see the clinicians and services currently available for your location.
When should you see a doctor in person?
Online healthcare is convenient, but it has limits.
Some women's health concerns require a physical examination, laboratory testing, imaging or specialist assessment. In these situations, an online consultation should not be used as a replacement for appropriate in-person care.
Your doctor may recommend visiting a local clinic, GP, gynecologist or another healthcare professional if they believe a remote consultation isn't sufficient.
This is an important part of safe online healthcare — the goal isn't to manage every condition remotely, but to help you receive appropriate care.
When should you seek urgent medical help?
This service is for non-urgent concerns .
Do not wait for an online appointment if you have severe or rapidly worsening pain, heavy or unusual bleeding, fainting, difficulty breathing, severe allergic symptoms, loss of consciousness or another potentially serious medical emergency.
Seek urgent medical attention or contact your local emergency service immediately.
For emergencies in the EU, 112 is the standard emergency number.
Looking for more women's health information?
If you want to understand a health concern before booking, our health blog contains practical guides covering online healthcare, common symptoms and women's and men's health topics.
You can also read our women's health guidance for more information about getting medical advice online.
If you still aren't sure which service you need, you can contact us or browse our quick services to find the most suitable starting point.
Ready to speak with a doctor?
You don't have to spend hours searching the internet trying to work out what your symptoms mean.
If you have a non-urgent women's health concern and would like professional guidance, book an online consultation and speak with a doctor from the privacy of your home.
You can also meet our doctors , explore all online medical services , or check our FAQs before booking.
Important: DoctorCareOnline online consultations are intended for non-emergency medical concerns. Online care cannot replace every type of physical examination, diagnostic test or emergency medical service. If you are experiencing a medical emergency, seek urgent medical care immediately.
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Men's Health Online GP
Some health problems are easy to ignore, especially when they're personal or uncomfortable to talk about. Whether you've noticed a change in your sexual health, have questions about a recurring symptom, or simply don't feel quite right, speaking with a doctor can help you understand what to do next.
With DoctorCareOnline, you can have a private online GP consultation without traveling to a clinic. Explain what's been happening in your own words, ask questions and discuss your concerns openly with a doctor.
Your doctor will ask about your symptoms, medical history and any relevant medicines before assessing whether your concern can be managed through online care. Where appropriate, they may discuss treatment options or prescriptions. If you need a physical examination, testing or specialist care, they'll explain when an in-person appointment is the best option.
This service is intended for non-urgent health concerns.
A private place to talk about the things you might normally put off
Not every health concern feels easy to bring up at a clinic.
Maybe you've noticed a change in your sexual health. Perhaps you've had a symptom for a few weeks but keep telling yourself it will go away. Or maybe you simply want to ask a doctor about something that feels embarrassing to discuss face-to-face.
You don't have to figure it out yourself first.
With DoctorCareOnline, you can book an online GP consultation and speak with a doctor privately from wherever you are.
The consultation gives you time to explain what's happening, ask questions and understand what your next step should be.
What can you discuss with an online men's health GP?
Men's health covers much more than one particular condition.
Depending on your symptoms and medical history, you may want to discuss:
Sexual and reproductive health concerns
Erectile or sexual-function concerns
Urinary symptoms
Changes in urination
Genital discomfort or irritation
Concerns about common infections
Skin concerns affecting intimate areas
General symptoms you are unsure about
Ongoing health concerns and follow-ups
Medication questions
Other non-urgent men's health concerns
You don't need to know whether your symptoms are caused by an infection, hormone changes, medication or something else.
That's part of what the consultation is for.
What happens during an online men's health consultation?
You can start by simply telling the doctor what you've noticed.
Your doctor may ask questions such as:
When did the symptoms start?
Have they changed over time?
Are they constant or do they come and go?
Are you experiencing pain, discomfort or other symptoms?
Have you had the same problem before?
Are you taking any medication or supplements?
Do you have any relevant medical conditions or allergies?
Have you already tried anything to manage the problem?
Some questions may feel personal, but they help the doctor understand the situation properly.
You can answer honestly and ask questions too. There is no need to feel embarrassed about discussing a health concern with a medical professional.
Can an online GP prescribe medication?
A prescription may be considered when medication is clinically appropriate after your consultation.
It is not automatically provided simply because you request one. Your doctor will assess your symptoms, medical history and other relevant factors before deciding whether treatment can safely be prescribed remotely.
For ongoing medication, you can also explore our prescription renewal service .
Controlled and restricted medicines are not prescribed online through DoctorCareOnline.
What if I'm not sure which doctor I need?
You don't always need to work that out before booking.
If you're experiencing a general health problem and aren't sure what is causing it, an online GP consultation can be a sensible starting point.
For concerns related specifically to your skin, you can explore our online dermatologist service .
If you're dealing with stress, anxiety, low mood or another mental health concern, our mental health online doctor service may be more suitable.
You can also browse our doctors and see the available clinicians before choosing an appointment.
Why choose an online men's health GP?
Talk from somewhere you feel comfortable
You don't have to sit in a busy waiting room while wondering whether someone might overhear your conversation.
Choose a private space and discuss your concern directly with your doctor.
No need to search for a diagnosis first
Googling symptoms can quickly leave you with ten possible explanations and even more questions.
A consultation gives you an opportunity to describe what you're actually experiencing and receive medical guidance based on your individual situation.
Convenient when life is busy
Work, travel and everyday responsibilities can make arranging a traditional appointment difficult.
An online consultation can remove some of the practical barriers when your concern is suitable for remote care.
A simple conversation
You can talk openly about symptoms that you may otherwise keep putting off.
The aim is simple: understand what's happening and work out the most appropriate next step.
What about sexual health?
Sexual health is an important part of men's overall health, but it can sometimes be difficult to talk about.
You can discuss concerns such as changes in sexual function, genital symptoms or other non-urgent sexual-health questions with your doctor.
Be as open as you can. Details that may seem unimportant to you can sometimes help a doctor understand the situation.
If your symptoms require an examination, testing or another form of clinical assessment that cannot be done remotely, you may be advised to seek in-person care.
What if I live or travel abroad?
Getting healthcare can be more complicated when you're away from your usual doctor.
Language can also make personal health conversations more difficult.
DoctorCareOnline provides online consultations across European locations including Spain , Italy , Germany , the United Kingdom and Netherlands , subject to local availability.
English-speaking and multilingual doctors are available where listed, so you can check the available clinicians before booking.
When is online care not enough?
Online healthcare has clear limitations.
Some conditions require a physical examination, laboratory testing, imaging or specialist assessment. In those situations, your doctor may recommend that you visit a local GP, clinic or specialist.
That's not a failure of online care. Knowing when remote healthcare is appropriate — and when it isn't — is an important part of safe medical practice.
When should you seek urgent medical help?
This service is for non-urgent concerns .
Do not wait for an online appointment if you have severe or rapidly worsening symptoms, severe chest pain, difficulty breathing, loss of consciousness, heavy bleeding or another potentially serious emergency.
Seek urgent medical attention or contact your local emergency service immediately.
If you are in the EU, 112 is the standard emergency number.
Want to learn more before booking?
If you're not quite ready to book, you can explore our FAQs to learn how online consultations work.
You can also browse our health blog for practical information about online healthcare and common health concerns.
If you are looking for broader information about online healthcare across Europe, our guide to online doctor consultations in Europe explains how consultations work, what doctors can help with and when online care may not be suitable.
Still unsure which service fits your needs? Explore our quick services or contact us .
Ready to talk to a doctor?
You don't need to keep putting off a health concern simply because it's difficult to talk about.
If you have a non-urgent men's health concern, book an online GP appointment and speak with a doctor privately from home.
You can also meet our doctors , explore all online doctor services , or check our FAQs before booking.
Important: DoctorCareOnline online consultations are intended for non-emergency medical concerns. Some conditions require physical examination, testing or specialist care and cannot be appropriately assessed online. If you are experiencing a medical emergency, seek urgent medical attention immediately.
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Online Pediatrician / Child Doctor
When your child isn't feeling well, even a small change can leave you wondering whether you should wait, call your GP, or take them to a clinic. Sometimes you simply need a doctor to listen, ask the right questions and help you understand what to do next.
With DoctorCareOnline, parents and guardians can speak with a doctor online about common, non-urgent childhood concerns. The consultation takes place by video, with the parent or guardian present throughout the appointment.
You can discuss symptoms such as a mild fever, cough, cold symptoms, minor rashes, stomach complaints or other concerns that may be suitable for remote assessment. The doctor will ask about your child's symptoms, medical history, medicines and any relevant allergies before deciding whether online care is appropriate.
If your child needs a physical examination, testing or urgent medical attention, the doctor will explain that clearly rather than trying to manage something that is not suitable for a video consultation.
This service is for non-urgent care.
When your child is unwell, you want a clear answer — not more guessing
A child who suddenly develops a fever, a persistent cough or an unusual rash can make any parent worry.
You may be asking yourself:
- “Does my child need to see a doctor?”
- “Can I wait and see if it gets better?”
- “Is this rash something I should be concerned about?”
- “What can I safely do at home?”
- “Do we really need to travel to a clinic?”
An online pediatric consultation can be a useful first step for non-urgent concerns. You can explain what you've noticed, show the doctor what is happening where appropriate, and get practical guidance about what to do next.
A parent or legal guardian must be present during the consultation.
What can you discuss with an online child doctor?
An online consultation may be suitable for common childhood concerns such as:
- Mild fever or temperature concerns
- Coughs, colds and mild respiratory symptoms
- Sore throat or general cold symptoms
- Minor rashes or skin changes
- Mild stomach or digestive complaints
- Vomiting or diarrhoea when there are no emergency warning signs
- Feeding or general wellbeing concerns
- Questions about a child's symptoms after a previous medical assessment
- Medication questions or follow-up concerns
- Other non-urgent symptoms that you are unsure about
The doctor will decide whether your child's symptoms can reasonably be assessed through an online consultation.
If you're unsure whether this service is appropriate, you can start with an online GP consultation and explain your concern.
What happens during an online pediatric consultation?
You don't need to prepare a complicated list of information.
Before the appointment, it helps to have your child's:
- Current symptoms and when they started
- Temperature, if you've measured it
- Current medicines or supplements
- Known allergies
- Relevant medical history
- Any recent changes that may be important
During the video consultation, the doctor will ask questions about your child's symptoms and general condition. Depending on the concern, they may also ask you to show something on camera, such as a visible rash.
The doctor will then explain what they think may be happening, what you can do next and whether your child needs further assessment.
If an in-person examination, testing or another type of care is needed, they will tell you rather than trying to manage the problem remotely.
Can a pediatrician prescribe medication online?
Sometimes, but only when the doctor considers it clinically appropriate after assessing your child.
A prescription is never guaranteed simply because you book an appointment. The doctor needs to consider your child's symptoms, age, medical history, allergies and other relevant factors before deciding whether medication is appropriate.
For ongoing medicines, you can also explore our prescription renewal service.
Why parents choose an online child doctor
No unnecessary journey when home is enough
If your child has a mild, non-urgent problem, travelling to a clinic can be difficult — particularly when they're tired, uncomfortable or contagious.
A video appointment lets you speak with a doctor from somewhere your child already feels comfortable.
You can explain what you've noticed
Parents often notice small changes before anyone else does. During the consultation, you can explain exactly what you've seen, when it started and whether anything has changed.
That context can be helpful to the doctor when deciding what should happen next.
Clear advice about when to seek further care
One of the most useful parts of a consultation can be knowing what to watch for after the appointment.
If the doctor believes your child needs an in-person assessment, they'll explain why and what type of care may be appropriate.
Is online pediatric care right for every child?
No — and that's important.
Online consultations work best when the child's condition can be assessed safely without a physical examination or immediate testing.
A video consultation may not be appropriate when your child needs:
- A physical examination
- Blood tests or other diagnostic testing
- Immediate treatment
- Emergency assessment
- Hospital care
- Monitoring that cannot be safely provided remotely
The doctor may recommend in-person care if they cannot safely assess the situation online.
When should you seek urgent medical help?
Do not wait for an online appointment if your child appears seriously unwell.
Seek urgent medical attention if your child has severe difficulty breathing, becomes unusually difficult to wake, has a seizure, has signs of severe dehydration, develops a serious allergic reaction, or you are seriously concerned about their immediate safety.
Infants under 3 months with a fever need urgent in-person medical assessment.
If you believe your child is experiencing a medical emergency, contact your local emergency service or go to the nearest emergency department. In Spain and across much of Europe, the emergency number is 112.
What if I need another type of doctor?
You don't always know which service you need before speaking with someone.
For a general health concern, you can explore our online doctor consultation or online GP consultation.
For a skin concern, our online dermatologist service may be more suitable.
For concerns affecting your child's emotional wellbeing or mental health, you can also explore our mental health online doctor service.
You can also browse our doctors to see available clinicians before booking.
Care for families across Europe
DoctorCareOnline provides online healthcare for residents, travellers and expats across European countries.
You can explore healthcare options for Spain, Italy, Germany, the United Kingdom and the Netherlands.
If you're travelling with children and your child becomes unwell abroad, online care can provide a convenient way to discuss a non-urgent concern without first trying to navigate an unfamiliar healthcare system.
Your child's safety comes first
Convenience should never come before safety.
If a doctor believes your child's symptoms need an examination, testing or urgent treatment, online care is not the right endpoint. You will be advised to seek the appropriate in-person care.
That's why this service is designed for non-urgent childhood concerns, not emergencies.
For more information about how online consultations work, visit our FAQs or read our online pediatrician guide.
Ready to speak with a doctor about your child?
If something about your child's health is worrying you and the situation is not an emergency, you can book an online pediatrician appointment.
Have your child nearby during the consultation and keep any relevant medication or medical information available.
If you're still unsure whether online care is appropriate, you can contact our team before booking.
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TESTIMONIALS
Real Patients, Real Relief
Whether it’s an urgent concern or a routine review, choose the consultation format that fits your day — video, phone, or follow-up.
Clear booking, a licensed doctor who listened carefully, and written advice after the video visit. Professional from start to finish.
E
Elena M.
Spain
Recent patient
English-speaking clinician, secure video call, and transparent pricing before payment. Exactly what I needed while travelling.
J
James R.
United Kingdom
Recent patient
Same-day slot, calm consultation, and clear next steps. Felt like a proper medical appointment — just online.
G
Giulia P.
Italy
Recent patient
Simple intake, licensed doctor, and helpful follow-up notes in the portal. Would use again for non-urgent care.
N
Noah K.
Netherlands
Recent patient
Professional tone, clear explanations, and no pressure. I understood exactly what to do after the call.
A
Amélie D.
France
Recent patient
Booking took minutes. The doctor was thorough and the written summary helped me follow the plan confidently.
J
Jonas H.
Germany
Recent patient
FAQS
Online doctor FAQ
Clear answers about licensed doctors, English-speaking care, pricing and how consultations work.
Yes. Doctor Care Online provides secure online doctor consultations — médico online / videoconsulta in Spain, medico online / visita medica online / telemedicina in Italy, and Online-Arzt / Videosprechstunde in Germany — plus the United Kingdom, the Netherlands and wider Europe. Book a video appointment with a licensed doctor from home.
Yes. Consultations are delivered by licensed doctors. English-speaking clinicians are available (including english speaking doctor Spain, Italy and Germany searches), and multilingual care is offered where listed for each doctor.
When clinically appropriate after your visit, a licensed doctor may issue an online prescription / e-prescription — including E-Rezept (Germany), ricetta elettronica (Italy) and receta electrónica (Spain) pathways where applicable — with clear written advice for your pharmacy. Controlled medicines are not prescribed online.
After assessment, doctors may issue an online sick note, medical certificate, baja médica / justificante médico, or Krankschreibung / Arbeitsunfähigkeitsbescheinigung (including questions people ask about telefonische Krankschreibung or online Krankschreibung) when clinically justified — never without a proper consultation. Requirements vary by country and employer.
It is a secure encrypted video appointment with a licensed clinician — the same idea as telemedicina, telemedizin or an online GP visit. You explain your symptoms, receive medical advice, and get documentation only when appropriate.
Doctor Care Online offers same-day and next-day online GP / Arzttermin online / prenotare visita medica slots when open, including evenings and weekends for non-urgent care. For emergencies, call local emergency services (for example 112).
Yes. Consultations use encrypted connections and patient data is handled under GDPR with EU-aligned hosting and access controls.
Online GP and private online doctor consultations typically start as low as €30. The exact fee is shown before you confirm payment — no hidden charges.
No. For patient safety we do not prescribe controlled or restricted medicines online. Where needed, your doctor will advise in-person care or an appropriate referral.
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